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Ivanti Endpoint Manager version 2017.3 Core Server setup / install reports Failed "Checking database upgrade prerequisites"

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Ivanti Endpoint Manager version 2017.3 setup / install reports Failed "Checking database upgrade prerequisites"

 

screenshot epm 2017.3 install failed Checking database upgrade prerequisites.png

 

RESOLUTION

 

On the Ivanti Endpoint Manager version 2017.3 Core Server set the Windows Registry key Computer\HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\Core\Connections\local\lsNTLM to False from True. Then click on the button "Try Again" and the Ivanti EPM 2017.3 setup will / should move on to the next step of "Upgrading database".

 

screenshot epm 2017.3 checking database upgrade prerequisites IsNTLM set to false.png


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