Issue

EPM 2018.1 Core Server installation is failing on the step "Configuring Identity Server"

Log file on the Core Server LANDesk.Install.LDMS_%DATE%%TIME%.log reports:

2018-05-25 09:37:54 ERROR: Error running method: ConfigureStandalone Message: Exception has been thrown by the target of an invocation.

2018-05-25 09:37:54 ERROR: Error running method: ConfigureStandalone Message: Configuration file tps.config does not have root <configuration> tag (C:\ProgramData\LANDESK\ServiceDesk\My.IdentityServer\tps.config line 2)

Solution

Modify the following file:

• C:\ProgramData\LANDESK\ServiceDesk\My.IdentityServer\tps.config

And change the <Configuration> </Configuration> tags to <configuration> </configuration>. Then click Try Again and the installation should proceed.

Contact Ivanti Support if these steps don't resolve this issue