Restarting LANDesk 9.5 Install

Problem:

9.5 Installation needs to be restarted.

Cause:

Here are just a few examples of potential causes:

1. SQL connectivity issues
2. Microsoft Alternate Data Streams
3. Install done via Remote Desktop without the admin switch [(start > run > "mstsc /admin") this creates a console session as opposed to a terminal session]

Solution:

***NOTE***

Always make sure you have a backup before performing actions on a production Core.

Example:

-C:\Program Files (x86)\LANDesk\Shared Files\Keys

-Database

Option 1:

1. Rename the following files:
   1. C:\ProgramData\LANDesk\ManagementSuite\Install\9.50\setup.xml
   2. C:\ProgramData\LANDesk\ManagementSuite\Install\9.50\setup.xml.bak

Option 2:(this encompasses option 1)

1. uninstallwinclient.exe /noreboot
2. Add\Remove programs: Remove any LANDesk entries
3. Delete Folders: C:\Programdata\LANDesk\         -C:\Program Files (x86)\LANDesk -InstallDrive:\Program Files (x86)\LANDesk
4. Remove from registry:
   1. HKLM\software\LANDesk
   2. HKLM\software\wow6432node\landesk
   3. HKLM\software\wow6432node\intel\landesk
5. Remove the IIS Role
6. Reboot

Option 3:(Least likely to see other issues)

1.   Start with a clean OS (revert snapshot or reload OS)