Warning: The client public cert was empty! Didn't send it out.
Warning: Failed to send out own cert. Cert may not exist.
During the Advance Agent installation you will see these warnings appear repeatedly in the AdvanceAgent.log file, located in 'C:\Windows\temp\', until the agent.exe is downloaded and installed.
This warning is typically cosmetic and can be ignored. If agent installation is unsuccessful, or you see further errors, please contact LANDESK support.
When installing the Core or Remote Console on a device with .NET 4.7 installed, the Data Analytics install fails.
This has been fixed in installers for 2017.3 and beyond.
A defect has been opened for this issue internally. However, as a workaround, customer can use the powershell shell script attached to this document to modify the registry keys the DA Installer checks, so the install can proceed.
This script has a few parameters:
Install - Backs up the .NET registry keys to the directory the script is launched from, then changes the Version values to 4.6.01586
Restore - Checks for regkey backups and restores them
Ivanti is not responsible for any damages caused by this script, direct or otherwise. This is NOT an official Ivanti script, and is not supported. This script is provided as-is, with no guarantee or warranty of any kind.
The script may fail to run, saying the execution of scripts is restricted. Running either of the following commands can address this.
Set-ExecutionPolicy Unrestricted
Set-ExecutionPolicy -Scope CurrentUser -ExecutionPolicy Unrestricted (if the above command fails)
Ex: ./ChangeNetVersion.ps1 Install
Updated versions of this script may be attached as issues are reported, if necessary
If this script does not work, perform the manual workaround below:
HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Client
HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Client\1033
HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full
HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1033
2. Right click each key and select Permissions > Advanced then change the owner to yourself. THIS IS REQUIRED.
3. Right click each key and select Permissions, and give yourself full control.
4. Change the "Version" string to 4.6.01586 once the keys are backed up.
5. Continue with the install.
After the Remote Console is installed, double click on your backed up .reg files to restore the old values.you
******* If you still get the same Error after running this script and restarting the computer. Delete C:\programdata\landesk and then try the Installer again.*********
2.0:
1.0:
Upgrading to 2016.3 SU2 failed at running run ld_setup_node.bat
Error
| 2017-06-07 16:12:26 INFO: Execution of AtlasCreateWindowsEnrollMentWebsite completed. Return code: 0, State: Success | (SetupController.ExecuteNextCommand()) |
| 2017-06-07 16:12:26 INFO: Executing command AtlasConfigureNode | (SetupController.ExecuteNextCommand()) |
| 2017-06-07 16:12:26 INFO: Executing: D:\landesk\EnrollmentServer\ld_setup_node.bat | (Launcher.ExecuteXmlCommand()) |
| 2017-06-07 16:14:55 ERROR: Execution of AtlasConfigureNode completed. Return code: 1, State: Failure | (SetupController.ExecuteNextCommand()) |
Add the following line to the top of the ld_setup_node.bat:
npm set registry https://registry.npmjs.org/
Here is a forum that discusses this fix.
https://github.com/npm/npm/issues/8293
Some say this also worked for them:
npm config set registry https://registry.npmjs.org/
Running any scans from the console result in The request failed with HTTP status 404: Not Found.
IIS logs shows a response of 404 2
ISAPI and CGI Restrictions are improperly configured.
More Info:
You can view HTTP status codes at https://support.microsoft.com/en-gb/help/943891/the-http-status-code-in-iis-7.0,-iis-7.5,-and-iis-8.0
This is a simple chart designed to quickly reference what the minimum required version a core needs to be on in order to upgrade.
Note: It is recommended to be on the latest service pack or service update level for each version before upgrading. Being on the latest service pack will help reduce problems during upgrade.
| Minimum Database Version - For upgrading an existing database | Minimum Core Version - The minimum version for an in-place upgrade | Destination Version - The target version that you'll be upgrading to. |
|---|---|---|
| 9.5 | 9.5 | 2016.0 |
| 9.5 SP3 | 9.5 SP3 | 2016.3 |
| 9.60 | 9.60 | 2017.1 |
| 9.60 | 9.60 | 2017.3 |
| 2016.3 | 2016.3 | 2018.1 |
This document goes over how to install SQL Server 2016 for use with Ivanti Endpoint Manager(EPM). This document assumes you have downloaded SQL Server 2016 Standard or above (i.e. not SQL Express).
The examples provided are for an environment where SQL Server and EPM are on different servers. However, the steps apply to when both are on the same server as well.
This guide does not take into account requirements for large enterprises or specific SQL Server configurations such as clustering, high availability, performance tuning, replication, etc.
The steps below will guide you through installing SQL Server 2016.
Setting up the database will be easiest using SQL Management Studio. To acquire SQL Management studio, you can have 2 main options:
You can now specify this database during your install of Ivanti Endpoint Manager. The installation will take care of creating the schema and populating the necessary data.
In addition to the above, the below items should be considered regarding overall configuration.
1) Run the EPM Tool. EndPoint Manager (EPM) Tool
- Option B for Console removal.
- C to continue the un-install.
- This will also remove the agent from the machine.
- Restart the machine.
2) Run the install for the target version again.
- If the machine has .net 4.7 then you will need to run this script. (This is only for 2017.1 and earlier. 2017.3 and newer will not have this issue) Issue: Data Analytics Install Fails With .NET 4.7
- After running this script you will need to reboot the system. ( to reload the registry.)
- In some cases some of the software might be left over so you will want to run this tool to double check that there are not any entries for: Data Analytics, Landesk or Ivanti:
Microsoft fix it tool (This is just in case something did not get removed.) : https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
Click on uninstalling then it will populate a list for you. After each program you run, You need to run the tool again.
3) Run the install software.
4) Then apply any SU udpates.
5) Re deploy the Agent for the machine.
Problem:
When upgrading core version 9.6 to any later install, it may fail on "Removing Commands website" or "Removing Mobility website"
When looking at the install logs, it appears similar to this:
The key here is: "delete app /app.name: "Default Web Site" /landesk/commands"
The current new upgrade installer is trying to delete a Commands application or Mobility application that is not found in IIS on a core with a current 9.6 install.
Convert the Commands/Mobility folder in IIS to an application if the folder exists. If it doesn't exist it will need to be created
1) Open IIS> Expand core server > Sites> Default Web Site> landesk> Right click Commands> Convert to Application
Simply press "OK"
At this point, if you have repeated this step for Commands and Mobility, the upgrade of the core console can be continued. If it is still failing because it is found that the Commands or Mobility do not exist, either of those folders will need to be created manually, by right clicking the "landesk" subpage and selecting "Add Application". Type in the respective folder like the following capture, and then continue the upgrade.
When performing core server installation, the user will be given the option to configure a new database or to upgrade an existing database. This article aims at clarifying the supported versions for core server installation with an upgraded database on LDMS 9.6, LDMS 2016.3 and EPM 2017.1.
The options are:
Upgrade an existing 9.5 database
Upgrade an existing 9.0 database
The options are:
Upgrade an existing 2016 database
Upgrade an existing 9.5 SP3 or 9.6 database
The options is:
Upgrade an existing database (Once clicking on this node pop-up message will show it only supports version 9.6 and above)
This document covers how to install Ivanti Endpoint Manager 2017.3.
Ivanti Endpoint Manager was previously known as LANDESK Management Suite.
Note: The documentation refers to not doing installations over a Remote Desktop Protocol (RDP) session. However, it is acceptable to use an RDP session if using the /ADMIN switch to open a console session to start your installation to a remote server
Verifying Ivanti Endpoint Manager ( EPM ) 2017.3 file Ivanti2017-3.exe
c:\windows\system32\certutil.exe -hashfile Ivanti2017-3.exe sha256
SHA256 hash of file Ivanti2017-3.exe:
938c889272e7462460da49b03afaf3487a860b4fcf8f54cd17ae4a44bedf4dbf
c:\windows\system32\certutil.exe -hashfile Ivanti2017-3.exe sha1
SHA1 hash of file Ivanti2017-3.exe:
b70f8ca542c1298721e59633aaa027afcfe51ab2
REFERENCES:
Ivanti Endpoint Manager 2017.3 Download
Prerequisites for installing the Ivanti’s Endpoint Manager ( EPM ) version 2017.3 core server
Internet Information Services
Internet Information Services must be installed, started and properly configured
Operating System
Valid operating systems include: Windows Server 2012 R2 and Windows Server 2016
Computer Name
A computer name with 15 characters or less is required
FIPS Cryptography
FIPS Compliant System Cryptography must not be enabled
Memory
8 GB of RAM is highly recommended
Reboot Pending
The operating system cannot have a reboot pending. Restart the machine before proceeding with the current install
Credentials
You must be logged in as an administrator on this machine
Domain Controller
This machine must not be a domain controller
Root Certificate Configuration
Only self-signed certificates should be found in “Trusted Root Certification Authorities”. For details see https://help.ivanti.com/docs/help/en_us/LDMS/10.0/default.htm#cshid=RootCertificateConfiguration
This document will follow in a linear format the EPM 2017.1 Core Server installation showing the steps that it takes, log snippets, and will contain markers of known issues at certain places in the installation.
When troubleshooting the installation it can be important to get a list of all of the logs sorted by the last modified date in order to find the proper log for that timeframe of the installation. A list of some of the log files for installation can be found by looking for *.log under C:\ProgramData\LANDesk.
Additional log files will be under \Program Files\LANDESK\ManagementSuite\log.
Log Example:
What can go wrong at this point
Search for String in Log File: "
What can go wrong at this point:
The IIS Configuration consists of the following:
- IIS Web Server role (IIS Web Server Role must be installed)
- Windows Process Activation Service (Windows Process Activation Service)- IIS 6 Management Compatability (IIS 6 Management Compatibility)
The installation logging starts in the C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log with the following DISM command:
2017-08-30 06:47:12 INFO: Executing: dism.exe /online /Quiet /NoRestart /enable-feature /ignorecheck /featurename:IIS-WebServerRole /featurename:WAS-WindowsActivationService
/featurename:WAS-ProcessModel /featurename:IIS-IIS6ManagementCompatibility /featurename:IIS-Metabase /LogPath:C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\IIS7_Scripted_Install.log (Launcher.ExecuteCommandEx())
From this point as specified in the /LogPath portion of the DISM command line logging of the scripted IIS installation is logged in
C:\ProgramData\LANDesk\ManagementSuite\Install10.1.10Log\IIS7_Scriped_Install.log
At this point, the choice to either Configure a new database or Upgrade an existing database is made.
Either SQL Express or Microsoft SQL Server can be selected.
If SQL Express is entered the following the installation moves directly to the next step of selecting the install path.
If selecting the Microsoft SQL Server option the following screen is presented:
For the purposes of this document, we will select SQL Express.
Typically at this section, only the drive letter will be changed if necessary. Please ensure that an ample amount of space is available, at a minimum the recommended available free space of 50gb.
Log files updated:
At this point in the process, the following useful information is written to the C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log file:
2017-08-30 07:51:36 INFO: Installation Information
Feature: Core Server
Language: English (United States)
Database Action: Populate New Database
Certificate: LANDesk_1504079451
Installation Folder: C:\Program Files\LANDesk\ManagementSuite
Database Information
Database Application: SQL Express
Server: 2017-1\LDMSDATA
Database: ulddb
Port: Auto-detect
User: sa
For more information about Client Certificate-Based Security) see LDMS 2016 Enhanced Security Mode
Log files updated: C:\ProgramData\LANDesk\Install\Log\NonSelfSignedCert.log
2017-08-30 07:51:36 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\14\vc_redist.x64.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:38 INFO: Executing: C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Data\Main\bin\Resources\PreInstall\landesk.common.runmethod.exe<args> (Launcher.ExecuteCommandEx())
2017-08-30 07:51:41 INFO: Executing command VC11Command (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\11\vcredist_x86.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:43 INFO: Execution of VC11Command completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:43 INFO: Executing command VC11Commandx64 (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:43 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\11\vcredist_x64.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:44 INFO: Execution of VC11Commandx64 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:44 INFO: Executing command VC12Command (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:44 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\12\vcredist_x86.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:46 INFO: Execution of VC12Command completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:46 INFO: Executing command VC12Commandx64 (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:46 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\12\vcredist_x64.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:48 INFO: Execution of VC12Commandx64 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:48 INFO: Executing command VC14Command (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:48 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\14\vc_redist.x86.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:50 INFO: Execution of VC14Command completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:50 INFO: Executing command VC14Commandx64 (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:50 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\14\vc_redist.x64.exe /q (Launcher.ExecuteCommandEx())
2017-08-30 07:51:50 INFO: Execution of VC14Commandx64 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:51 INFO: Executing command AccessDatabaseEngine (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:51 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Redistributables\AccessDatabaseEngine\AccessDatabaseEngine_x64.exe /q
2017-08-30 07:51:56 INFO: Executing command IISConfiguration2012 (SetupController.ExecuteCurrentCommand())
2017-08-30 07:51:56 INFO: Executing: dism.exe /Online /Quiet /NoRestart /enable-feature /all /featurename:IIS-WebServerRole /featurename:IIS-CommonHttpFeatures /featurename:IIS-StaticContent /featurename:IIS-DirectoryBrowsing /featurename:IIS-HttpRedirect /featurename:IIS-ApplicationDevelopment /featurename:IIS-ASP /featurename:IIS-CGI /featurename:IIS-ISAPIExtensions /featurename:IIS-ManagementConsole /featurename:IIS-ServerSideIncludes /featurename:IIS-Security /featurename:IIS-WindowsAuthentication /featurename:IIS-WebServerManagementTools /featurename:IIS-BasicAuthentication /featurename:IIS-ClientCertificateMappingAuthentication /featurename:NetFx4Extended-ASPNET45 /featurename:IIS-ApplicationInit /featurename:IIS-ISAPIFilter /featurename:IIS-ManagementService /featurename:IIS-NetFxExtensibility45 /featurename:IIS-ASPNET45 /featurename:WCF-HTTP-Activation45 /featurename:Windows-Identity-Foundation /LogPath:C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\IIS7_Scripted_Config.log
2017-08-30 07:52:45 INFO: Executing: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i -enable (Launcher.ExecuteCommandEx())
2017-08-30 07:52:45 INFO: Execution of IIS4Registration completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:52:45 INFO: Executing: dism.exe /Quiet /NoRestart /Online /Enable-Feature /FeatureName:SNMP /LogPath:C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\SNMP_dism.log (Launcher.ExecuteCommandEx())
2017-08-30 07:52:51 INFO: Execution of SNMPFeature completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:52:51 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="GetFQDN" commandLine="" (Launcher.ExecuteCommandEx())
2017-08-30 07:52:51 INFO: Execution of SystemActionsGetFQDN completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 07:52:52 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Resources\WebSiteConfiguration.msi" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\WebSiteConfiguration.msi.log" /q REBOOT=ReallySuppress INSTALLLEVEL=90 ENABLEEXEC=1 INSTALLDIR="C:\Program Files\LANDesk\ManagementSuite" IISDIR="C:\inetpub\wwwroot" (Launcher.ExecuteCommandEx())
2017-08-30 07:52:56 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\LD\MS\landesk software.msi" /q /lv+ "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.LDMS.msi.log" SILENT_INSTALL=1 LDLANG=ENU INSTALLDIR="C:\Program Files\LANDesk\ManagementSuite" CORESERVER=2017-1 LANDESK_CORE_TYPE=1 LDINSTALLTYPE=1 ESTSIZE=1593835 ORGANIZATION="Unspecified"
2017-08-30 08:00:37 INFO: Executing command LDCreateComPlusUserNoMSI (SetupController.ExecuteCurrentCommand())
2017-08-30 08:00:37 INFO: Executing: rundll32.exe "C:\Users\Administrator\Desktop\Retail\Resources\ldmsinst.dll",_LDCreateComPlusUserNoMSI 0, 0, 0, 0
2017-08-30 08:00:38 INFO: Executing command LDRegisterSchComNoMSI (SetupController.ExecuteCurrentCommand())
2017-08-30 08:00:38 INFO: Executing: rundll32.exe "C:\Users\Administrator\Desktop\Retail\Resources\ldmsinst.dll",_LDRegisterSchComNoMSI 0, 0, 0, 0
2017-08-30 08:00:40 INFO: Executing command Service_SchedSvc_Install (SetupController.ExecuteCurrentCommand())
2017-08-30 08:00:40 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\SchedSvc.exe /i
2017-08-30 08:01:08 INFO: Executing command ConfigureUplDirAsync (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:08 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\upl\async_basepath.asp;SimpleReplace;ASYNCDIR;C:\Program Files\LANDesk\ManagementSuite\MBSDK\AsyncFiles"
2017-08-30 08:01:33 INFO: Executing command ConfigCenterRemoveNegotiateProvider (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/windowsAuthentication /-"providers.[value='Negotiate']" /commit:apphost
2017-08-30 08:01:10 INFO: Executing command RegisterCOMServersConsole (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:10 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\Install Only Files\launchapp.exe runlist=RegisterCOMConsole.txt "ldms=C:\Program Files\LANDesk\ManagementSuite" "ldmain=C:\Program Files\LANDesk\ManagementSuite\ldmain"
2017-08-30 08:01:13 INFO: Executing command WinPcapCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:13 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\winpcap-nmap-4.13.exe /S
2017-08-30 08:01:14 INFO: Executing command SetPermissionsOnKeysFolder (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:14 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\SetNTFSPermissions.exe /R "C:\Program Files\LANdesk\Shared Files\keys" administrators:W system:W "LANDesk Administrators:W" "network service:R" "LANDeskComPlus:R" aspnet:R wamuser:R IISAnon:R
2017-08-30 08:01:16 INFO: Executing command FrameworkInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:16 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\Framework\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\Framework"
2017-08-30 08:01:27 INFO: Executing command ConfigCenterInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:27 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\ConfigCenter\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\ConfigurationCenter"
2017-08-30 08:01:33 INFO: Executing command ConfigCenterRemoveNegotiateProvider (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/windowsAuthentication /-"providers.[value='Negotiate']" /commit:apphost
2017-08-30 08:01:34 INFO: Executing command ConfigCenterDisableAnonymousAuth (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:34 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/anonymousAuthentication /enabled:"False" /commit:apphost
2017-08-30 08:01:34 INFO: Execution of ConfigCenterDisableAnonymousAuth completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:34 INFO: Executing command ConfigCenterDisableBasicAuth (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:34 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/basicAuthentication /enabled:"False" /commit:apphost
2017-08-30 08:01:35 INFO: Executing command ConfigCenterDisableFormsAuth (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:35 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.web/authentication /mode:Windows
2017-08-30 08:01:35 INFO: Executing command BridgeITInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:35 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\BridgeIT\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\BridgeIT"
Log Files Used or Updated:
2017-08-30 08:01:41 INFO: Executing command IdentityServerInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\IdentityServer\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\Identity Server"
2017-08-30 08:01:49 INFO: Executing command AtlasCopyFiles (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:49 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="DirectoryCopy" commandLine="C:\Users\Administrator\Desktop\Retail\LD\Mobility\Core\LDMain;C:\Program Files\LANDesk\ManagementSuite;true"
2017-08-30 08:01:53 INFO: Execution of AtlasCopyConsoleFiles completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:53 INFO: Executing command AtlasRouterXMLRemoveLines (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:53 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\routersxml\Mobile.Router.xml;RemoveLinesWithPattern;.BES5"";"
2017-08-30 08:01:54 INFO: Execution of AtlasRouterXMLRemoveLines completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:54 INFO: Executing command AtlasRouterXMLAddAssemblyPath (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:54 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\routersxml\Mobile.Router.xml;SimpleReplace;AssemblyPath="""";AssemblyPath=""C:\Program Files\LANDesk\ManagementSuite\Mobile.Handlers.dll"""
2017-08-30 08:01:54 INFO: Executing command AtlasRouterXMLAddAssemblyPath (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:54 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\routersxml\Mobile.Router.xml;SimpleReplace;AssemblyPath="""";AssemblyPath=""C:\Program Files\LANDesk\ManagementSuite\Mobile.Handlers.dll"""
2017-08-30 08:01:55 INFO: Executing command IisReset1 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:01:55 INFO: Executing: C:\Windows\System32\iisreset.exe
2017-08-30 08:02:06 INFO: Executing command SmartVueAddPointCoreRegistry (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:06 INFO: Executing: reg.exe add HKLM\SOFTWARE\Landesk\ManagementSuite\Setup /v PointCore /t REG_SZ /d "2017-1" /f
2017-08-30 08:02:06 INFO: Executing command SmartVueCopyFiles (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:06 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="DirectoryCopy" commandLine="C:\Users\Administrator\Desktop\Retail\LD\SmartVue\LDMain;C:\Program Files\LANDesk\ManagementSuite;true"
2017-08-30 08:02:17 INFO: Executing command InstallerConfigFile (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:17 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="InstallerInfoXml" Method="CreateInstallerInfoXml" commandLine="10.1.10.0;en-US;C:\Program Files\LANDesk\ManagementSuite;C:\Program Files\LANDESK;LDMSInstallerInfo.config"
2017-08-30 08:02:19 INFO: Executing command AddIsapiCgiRestrictions_PostCgi (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:19 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="IISActions" Method="AddIsapiAndCgiRestriction" commandLine="C:\Program Files\LANDesk\ManagementSuite\incomingdata\postcgi.exe;True;PostCgi;CBA8 Alert Receiver"
2017-08-30 08:02:20 INFO: Executing command ServerConfiguration (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:20 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Resources\ServerConfiguration.msi" TRANSFORMS="C:\Users\Administrator\Desktop\Retail\Resources\en-US\ServerConfiguration-en-US.mst" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\ServerConfiguration.msi.log" /q REBOOT=ReallySuppress INSTALLLEVEL=90 ENABLEEXEC=1 TARGETDIR="C:\Program Files\LANDesk\ManagementSuite" ADDLOCAL=CoreServer
2017-08-30 08:02:24 INFO: Executing command CoreConsoleConfiguration (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:24 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Resources\ConsoleConfiguration.msi" TRANSFORMS="C:\Users\Administrator\Desktop\Retail\Resources\en-US\ConsoleConfiguration-en-US.mst" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\ConsoleConfiguration.msi.log" /q REBOOT=ReallySuppress INSTALLLEVEL=90 ENABLEEXEC=1 TARGETDIR="C:\Program Files\LANDesk\ManagementSuite"
2017-08-30 08:02:27 INFO: Executing command WebSiteConfig-ServerAuthentication-SSL (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:27 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/landesk/managementsuite/core/ServerAuthentication" /section:access /sslFlags:SslNegotiateCert /commit:apphost
2017-08-30 08:02:28 INFO: Executing command WebSiteConfig-PreferredServer-SSL (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:28 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/landesk/managementsuite/core/PreferredServer" /section:access /sslFlags:SslNegotiateCert /commit:apphost
2017-08-30 08:02:29 INFO: Executing command WebSiteConfig-WSVulnerabilityCore-SSL (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:29 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/WSVulnerabilityCore" /section:access /sslFlags:SslNegotiateCert /commit:apphost
2017-08-30 08:02:32 INFO: Executing command IISBufferSettings1 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:32 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/WSVulnerabilityCore" /section:system.webServer/serverRuntime /uploadReadAheadSize:1073741824 /commit:apphost
C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
2017-08-30 08:02:33 INFO: Executing command IISRequestFilteringSettings1 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/ldlogon/antivirus8" /section:system.webServer/security/requestFiltering /-"hiddenSegments.[segment='bin']"
2017-08-30 08:02:33 INFO: Executing command IISRequestFilteringSettings1 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/ldlogon/antivirus8" /section:system.webServer/security/requestFiltering /-"hiddenSegments.[segment='bin']" (Launcher.ExecuteCommandEx())
2017-08-30 08:02:35 INFO: Execution of IISRequestFilteringSettings1 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:35 INFO: Executing command SetExecutionPolicy (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:35 INFO: Executing: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Set-ExecutionPolicy Unrestricted (Launcher.ExecuteCommandEx())
2017-08-30 08:02:41 INFO: Executing command LDCryptoConfigUtilityCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:41 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LDCryptoConfigUtil.exe /symmAlgorithmId=AES /symmKeySize=256 /symmBlockMode=CBC
2017-08-30 08:02:43 INFO: Executing command SQLExpressInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:02:43 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="SqlExpressInstall" commandLine="C:\Users\Administrator\Desktop\Retail\Resources\SQLServerExpress\en_sql_server_2016_express_with_service_pack_1_x64_9540756.exe;LDMSDATA;ENU"
2017-08-30 08:15:37 INFO: Executing command SQLServerSystemCLRTypesInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:15:37 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Redistributables\SQLServer\SQLSysClrTypes.x64.msi" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\SQLServerSystemCLRTypes.Install.msi.log" /q REBOOT=ReallySuppress
2017-08-30 08:15:38 INFO: Executing command SQLServerSharedManagementObjectsInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:15:38 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Redistributables\SQLServer\SharedManagementObjects.x64.msi" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\SQLServerSharedManagementObjects.Install.msi.log" /q REBOOT=ReallySuppress
2017-08-30 08:15:42 INFO: Executing command MSCreateSQLExpressDatabase (SetupController.ExecuteCurrentCommand())
2017-08-30 08:15:42 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="CreateSQLExpressDatabase" commandLine="2017-1\LDMSDATA;LDMSDATA"
2017-08-30 08:15:46 INFO: Executing command SetSQLExpressDatabaseAutoCloseToOff (SetupController.ExecuteCurrentCommand())
2017-08-30 08:15:46 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="SetSQLExpressDatabaseAutoCloseToOff" commandLine="2017-1\LDMSDATA"
2017-08-30 08:15:49 INFO: Executing command CoreDBUtilDatamart (SetupController.ExecuteCurrentCommand())
2017-08-30 08:15:49 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\datamart.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 08:19:00 INFO: Executing command CoreDBUtilDatamartPM (SetupController.ExecuteCurrentCommand())
2017-08-30 08:19:00 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\datamartpm.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 08:19:07 INFO: Executing command CoreDBUtilDatamartSAM (SetupController.ExecuteCurrentCommand())
2017-08-30 08:19:07 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\datamartsam.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 08:19:10 INFO: Executing command AtlasDatamart (SetupController.ExecuteCurrentCommand())
2017-08-30 08:19:10 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\MDM.Datamart.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 08:19:14 INFO: Executing command AtlasDatamartExchange (SetupController.ExecuteCurrentCommand())
2017-08-30 08:19:14 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\Exchange.Datamart.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 08:20:47 INFO: Executing command MigrateTasksAndPoliciesCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:20:47 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\MigrateTasksAndPolicies.exe -autorun
2017-08-30 08:20:50 INFO: Executing command ReportsExtractCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:20:50 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\vulscan.exe /unzip="C:\Program Files\LANDesk\ManagementSuite\reporting\rptfiles.cab" /dest="C:\Program Files\LANDesk\ManagementSuite\reporting"
2017-08-30 08:21:24 INFO: Executing command ReportsConsoleExtractVDirCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:21:24 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\vulscan.exe /unzip="C:\inetpub\wwwroot\LANDesk\LDMS\reporting\console_rptfiles.cab" /dest="C:\inetpub\wwwroot\LANDesk\LDMS\reporting"
2017-08-30 08:21:54 INFO: Executing command ReportsConsoleVDirCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:21:54 INFO: Executing: C:\inetpub\wwwroot\LANDesk\LDMS\LocReport.exe ENU
2017-08-30 08:22:07 INFO: Executing command CoreDBUtilCannedReports (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:07 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /updatecannedreports /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 08:22:27 INFO: Executing command BridgeITCreateShortcut (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:27 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="ShortcutActions" Method="CreateInternetShortcut" commandLine="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ivanti;Ivanti Workspaces;'https://localhost/my.bridgeit/';C:\Program Files\LANDesk\ManagementSuite\workspaces.ico"
2017-08-30 08:22:28 INFO: Executing command BridgeITSetCertThumbprintInWebService (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:28 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "*.BridgeIT"
2017-08-30 08:22:29 INFO: Executing command SetCertThumbprintInWebServiceDistributionApi (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:29 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "DistributionApi"
2017-08-30 08:22:30 INFO: Executing command SetCertThumbprintInWebServiceLdApi (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:30 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "LdApi"
Configuring Certificate for SmartVue Web Service
2017-08-30 08:22:31 INFO: Execution of SetCertThumbprintInWebServiceSmartVue completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:31 INFO: Executing command AddNetworkServiceReadPermsToCert (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:31 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addpermissionstocertificate" "LANDesk_1504079451" "Network Service" "read"
2017-08-30 08:22:31 INFO: Execution of AddNetworkServiceReadPermsToCert completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:32 INFO: Executing command CBA8InstallCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:32 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\rainstall.exe /delayextensioninstall /dontmove /vroot=ldms.vroot /extension=lclxsvc.dll /install /cert=registry
2017-08-30 08:22:32 INFO: Executing command CBA8InstallCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:32 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\rainstall.exe /delayextensioninstall /dontmove /vroot=ldms.vroot /extension=lclxsvc.dll /install /cert=registry
2017-08-30 08:22:38 INFO: Executing command AlertNamesToDatabaseCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:22:38 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\alertname2table.exe -v 0 -c -d "C:\Program Files\LANDesk\ManagementSuite\alertstrings"
2017-08-30 08:23:02 INFO: Executing command AlertRuleset2tableCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:02 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\alertruleset2table.exe "C:\Program Files\LANDesk\ManagementSuite\AlertRuleSets"
2017-08-30 08:23:23 INFO: Executing command SWDMethodsToDatabaseCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:23 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\swdCoreCustomAction.exe forcepackagesupdate
2017-08-30 08:23:34 INFO: Executing command AMTProvMgr2Command (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:34 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\amtprov\AMTProvMgr2.exe -hash
2017-08-30 08:23:41 INFO: Executing command ImportRCCertificate (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="CertificateActions" Method="ImportRootCertificate" commandLine="C:\Program Files\LANDesk\ManagementSuite\rchtml5.cer";
2017-08-30 08:23:41 INFO: Executing command AppPoolLdAppMainStartMode (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="IISActions" Method="SetAppPoolAttribute" commandLine="LDAppMain;StartMode;AlwaysRunning"
2017-08-30 08:23:41 INFO: Executing command AppPoolLdAppMainStartMode (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="IISActions" Method="SetAppPoolAttribute" commandLine="LDAppMain;StartMode;AlwaysRunning"
2017-08-30 08:23:44 INFO: Executing command CreateMonitorRootCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:44 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LDLogon\CreateMonitorRoot.exe "" "C:\Program Files\LANDesk\\"
2017-08-30 08:23:47 INFO: Executing command CreateLANDeskRightsCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:47 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CreateLANDeskRights.exe
2017-08-30 08:23:56 INFO: Executing command SmartVueCreateLANDeskRights (SetupController.ExecuteCurrentCommand())
2017-08-30 08:23:56 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CreateLANDeskRights.exe /LOCALIZEDXML /xml "SmartVuePermissions.xml"
2017-08-30 08:24:01 INFO: Executing command InstAmsCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:24:01 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\instams.exe Core
2017-08-30 08:24:04 INFO: Executing command StamperCommand 1 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:24:04 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\stamper.exe
2017-08-30 08:24:06 INFO: Executing command OSDUpgradeCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:24:06 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\OSD.Upgrade.exe
2017-08-30 08:29:01 INFO: Executing command HPCoreCustomAction (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:01 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\HPCoreCustomAction.exe
2017-08-30 08:29:07 INFO: Executing command ProvCreateStartnetCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:07 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_createstartnet.exe
2017-08-30 08:29:08 INFO: Executing command ProvLoadDBActionsAndSectionsCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:08 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\ENUActionsAndSections.xml"
2017-08-30 08:29:11 INFO: Executing command ProvLoadDBInitialGroupsCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:11 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\ENUInitialGroups.xml" -u 1
2017-08-30 08:29:12 INFO: Executing command ProvLoadDBPublicVariablesCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:12 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\PublicVariables.xml"
2017-08-30 08:29:16 INFO: Executing command ProvInstallPluginCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:16 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_InstallPlugin.exe -a
2017-08-30 08:29:19 INFO: Executing command VirtEsxManageCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:19 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\Virt_Esx_Manage.exe /genkey=ESX
2017-08-30 08:29:21 INFO: Executing command StamperCommand 2 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:21 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\stamper.exe
2017-08-30 08:29:22 INFO: Executing command RepairWebSiteConfiguration (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:22 INFO: Executing: msiexec.exe /fomus {14443C79-27E7-4CC6-AF1B-9AC3DD5C3931} /quiet /lv+ "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.WebSiteConfiguration.Repair.msi.log"
2017-08-30 08:29:40 INFO: Executing command IisReset2 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:40 INFO: Executing: C:\Windows\System32\iisreset.exe
2017-08-30 08:29:50 INFO: Executing command FirewallConfigurationCommand (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:50 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\Install Only Files\OpenFirewallPorts.exe C:\Program Files\LANDesk\ManagementSuite\Install Only Files\OpenFirewallPortsVista.xml
2017-08-30 08:29:51 INFO: Executing command BridgeITCreateSQLExpressDatabase (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:51 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="CreateSQLExpressDatabaseBridgeIT" commandLine="LDMSDATA;LDBridgeIT;Framework"
2017-08-30 08:29:58 INFO: Executing command BridgeITCopySqlScriptENU (SetupController.ExecuteCurrentCommand())
2017-08-30 08:29:58 INFO: Executing: cmd.exe /c xcopy /y/i "C:\Users\Administrator\Desktop\Retail\LD\Database\Workspaces\SQL Server Scripts\LDSD_OOTB_ENU.zip" "C:\ProgramData\LANDesk\ConfigurationCenter\SQLServerScripts\"
2017-08-30 08:30:02 INFO: Execution of BridgeITExtractSqlScriptENU completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:30:03 INFO: Executing command BridgeITConfigureDatabase (SetupController.ExecuteCurrentCommand())
2017-08-30 08:30:03 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="ConfigCenter" Method="ConfigureDatabase" commandLine="LDBridgeIT;Framework"
2017-08-30 08:32:19 INFO: Execution of BridgeITConfigureDatabase completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:32:19 INFO: Executing command BridgeITConfigureVDirDatabase (SetupController.ExecuteCurrentCommand())
2017-08-30 08:32:19 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="ConfigCenter" Method="ConfigureVDirDatabase" commandLine="LDBridgeIT;Framework"
2017-08-30 08:32:30 INFO: Execution of BridgeITConfigureVDirDatabase completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())
2017-08-30 08:32:31 INFO: Executing command SamInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:32:31 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\SAM\setup.exe /s
C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
2017-08-30 08:32:31 INFO: Executing command SamInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:32:31 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\SAM\setup.exe /s
2017-08-30 08:44:00 INFO: Executing command ItamInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:44:00 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\ITAMData\setup.exe /s
2017-08-30 08:44:33 INFO: Executing command TVTInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 08:44:33 INFO: Executing: msiexec.exe /i "C:\Users\David Holland\Desktop\Retail\LD\TVT\LenovoTVTAddOn.msi" /q /lv+ "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.LenovoTVT.msi.log" INSTALLDIR="C:\Program Files\LANDesk\ManagementSuite"
2017-08-30 08:45:50 INFO: Executing command DataAnalytics_Install (SetupController.ExecuteCurrentCommand())
2017-08-30 08:45:50 INFO: Executing: C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Data\Main\bin\Resources\DataAnalytics\setup10.exe /S /Verbose"C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\DataAnalytics_Setup.exe.log" /v"LDDAMS=YES"
2017-08-30 08:57:26 INFO: Executing command DataAnalytics_Install_RegAsm_1 (SetupController.ExecuteCurrentCommand())
2017-08-30 08:57:26 INFO: Executing: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\RegAsm.exe "C:\Program Files\LANDesk\ManagementSuite\WEBPULL\Interop.ComUtilitiesLib.dll" /s
2017-08-30 08:57:26 INFO: Executing command WMIRulesExport (SetupController.ExecuteCurrentCommand())
2017-08-30 08:57:27 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\WMIRulesExport.exe
2017-08-30 09:08:13 INFO: Executing command LSP_AltHostSetting (SetupController.ExecuteCurrentCommand())
2017-08-30 09:08:13 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LicensingServiceProvider.exe /althost=LICENSE3 /host=LICENSE /content=14 /frequency=14
2017-08-30 09:08:14 INFO: Executing command CoreDBUtilLocalize (SetupController.ExecuteCurrentCommand())
2017-08-30 09:08:14 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /localize /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"
2017-08-30 09:14:55 INFO: Executing command ActivateCoreOnReboot (SetupController.ExecuteCurrentCommand())
2017-08-30 09:14:55 INFO: Executing: reg.exe add hkcu\Software\Microsoft\Windows\CurrentVersion\RunOnce /v ActiveCoreServer /t REG_SZ /d "C:\Program Files\LANDesk\ManagementSuite\LANDesk.Managementsuite.Licensing.ActivateCore.exe" /f
2017-08-30 09:14:56 INFO: Executing command DiscoveryInstall (SetupController.ExecuteCurrentCommand())
2017-08-30 09:14:56 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\Discovery\setup.exe /s Product=Feature1 InstallDir="C:\Program Files\LANDesk\Discovery"
Creating MDM application pool
C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
2017-08-30 09:19:15 INFO: Executing command AtlasCreateAppPool (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:15 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add apppool /name:LDAppMDM /managedRuntimeVersion:v4.0 /managedPipelineMode:Integrated /processModel.identityType:NetworkService
2017-08-30 09:19:16 INFO: Executing command AtlasCreateWebsite (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:16 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/MDM" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\MDM" /applicationPool:LDAppMDM
2017-08-30 09:19:17 INFO: Executing command AtlasCreateCommandsWebsite (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:17 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/landesk/commands" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\landesk\commands" /applicationPool:LDAppMain
2017-08-30 09:19:17 INFO: Executing command AtlasConfigureNode (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:17 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\vulscan.exe /unzip="C:\Program Files\LANDesk\ManagementSuite\EnrollmentServer\node_modules.zip" /dest="C:\Program Files\LANDesk\ManagementSuite\EnrollmentServer"
2017-08-30 09:19:16 INFO: Executing command AtlasCreateWebsite (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:16 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/MDM" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\MDM" /applicationPool:LDAppMDM
2017-08-30 09:19:47 INFO: Executing command AtlasCreateMobilityWebsite (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:47 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/landesk/mobility" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\landesk\mobility" /applicationPool:LDAppMain
2017-08-30 09:19:48 INFO: Executing command AtlasSetMobilityWindowsAuth (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:48 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/landesk/mobility" -section:system.webServer/security/authentication/windowsAuthentication /enabled:"True" /commit:apphost
2017-08-30 09:19:48 INFO: Executing command AtlasSetMobilityAccess (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:48 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/landesk/mobility" -section:system.webServer/security/access /sslFlags:"Ssl" /commit:apphost
2017-08-30 09:19:49 INFO: Executing command SetCertThumbprintInWebServiceDiscovery (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:49 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "Discovery\api\v1"
2017-08-30 09:19:50 INFO: Executing command PrepareSystemForReboot (SetupController.ExecuteCurrentCommand())
2017-08-30 09:19:50 INFO: Executing: reg.exe add hklm\Software\LANDESK\LANDESKSoftware\Setup /v Status /t REG_SZ /d "OK" /f
LANDESK upgrade fails on "Stopping LANDESK Services"
You may also see an error in the log similar to this:
2017-01-01 21:24:14 INFO: Executing command Service_CBA8_StopService (SetupController.ExecuteNextCommand())
2017-01-01 21:24:14 INFO: Executing: C:\LANDESKSoftware2016-3\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="Services" Method="StopServiceEx" commandLine="CBA8;1200;true" (Launcher.ExecuteXmlCommand())
2017-01-01 21:24:14 ERROR: Execution of Service_CBA8_StopService completed. Return code: 1, State: Failure (SetupController.ExecuteNextCommand())
This may be caused if the LANDESK Management Agent service is missing. Since the service doesn't exist, the installation is unable to stop it, and fails.
To reinstall the service you'll need to run the following command:
"C:\Program Files\LANDesk\Shared Files\residentagent.exe" /register
If the command fails, please check "C:\Program Files\LANDesk\Shared Files" for ResidentAgent.exe.
If the file is missing, you can copy it from this location in your LDMS 2016.3 installation directory:
C:\LANDESKSoftware2016-3\LD\MS\PF\LD\MS\_non\ldlogon\sharedtech\
Once the file is copied over, run the command above to reinstall the service.
Your installation should continue past this point.
Applies to LANDESK Management Suite 9.5 and 9.6
This document is intended to assist LANDESK® Management Suite users with the installation and configuration of Microsoft® SQL Server 2012 (MSSQL) for a LANDESK® Management Suite installation.
Note: When installing LANDESK software, it is recommended to not use Remote Desktop. If this is the only available method, please initiate the RDP session using "mstsc /admin". This generates a console session as opposed to a terminal session.
OSD.Upgrade.exe is run during the installation of an Ivanti EPM Service Pack or any Ivanti patch that updates the WinPE image (boot.wim). It is responsible for configuring the image to function on a specific Core Server and migrating WinPE drivers from the boot.wim.bak into the new boot.wim. If OSD.Upgrade.exe fails, one or more of these steps may not be completed. This document will walk through re-running the OSD.Upgrade.exe installation step on the core server.
During the Service Pack or patch installation, there may be a failure with the OSD.Upgrade.exe process. The install error may be similar to CommonCore.inf: (0xFFFFFFFF) OSD.Upgrade.exe,60000. Review the osd.upgrade.exe log file found in C:\Program Files (x86)\LANDESK\ManagementSuite\log to get more specific information about the error. If desired the osd.upgrade.exe.log file can be renamed prior to running osd.upgrade.exe again to make current errors easier to find.
A common cause of this issue can be that one of the .WIM files is already mounted from a prior process or through manual intervention by an administrator.
After reviewing your errors and completing the steps above perform the following steps:
After OSD.Upgrade.exe has completed successfully you need to redeploy your PXE reps. Instructions for PXE deployment can be found at How to deploy PXE Representatives(step-by-step screenshots)
When a client machine boots into WinPE open a console to confirm the upgrade. The version shown in the console should be 6.1.7601 or higher.
Operation for backing up and restoring a database for testing
Proper testing of the database upgrade of your database a critically important step in avoiding downtime of your LANDESK environment, we have prepared this document in order to help you backup and restore an upgradable copy or your database for the purposes of this testing.
Once you have backed up your database you can complete the installation and upgrade of the Database. Proper testing if your database will help avoid unexpected downtime for your server.
Attached to this article is a document showing the entire operation.
Ivanti Endpoint Manager - Core Server Install and Upgrade |
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Product Help Files |
| Troubleshooting | Software Downloads |
|---|---|
Download the Latest Service Pack for Ivanti / LANDESK Software Products | |
About the LANDeskCOMPlus user, "What is this account" and "Why is it on my Core"? | |
Error: "Login failed for user 'LDMSAdmin' during service update installation |
The following may be tried in the event an activation file cannot be created or the core server otherwise fails to activate:
If this process does NOT work - please call into or log a self-service case for technical support.
System runs out of resources over time and becomes unresponsive.
The System Event Log shows one or more of the following error:
Event ID: 2019
Source: Srv
Description: The server was unable to allocate from the system nonpaged pool because the pool was empty.
Event Type: Error
Event Source: Srv
Event ID: 2020
Description: The server was unable to allocate from the system paged pool because the pool was empty.
A driver installed on the system has a memory leak and is consuming all available resources.
To determine the specific driver causing this memory leak the following steps can be taken:
The registry key change is as follows:
HKLM\System\CurrentControlSet\Control\Session Manager\GlobalFlag
Change the value of Global Flags to 1024 in decimal and reboot the computer.
If the driver is allocating pool space rapidly and not giving it back, it will be quickly apparent which driver is the culprit. However at times it may be necessary to wait a while before it becomes noticable.
Sometimes a driver may only start acting up when certain events occur. In this instance it is necessary to have poolmon run at regular intervals and log to a file. The following batch file (also attached) will run poolmon and write to a log file with the current time and date. (Poolmon.exe will need to be copied to C:\ for this to work properly)
You can then create a Windows Local Scheduler job to run the batch file regularly:
To schedule a task that runs every N minutes
schtasks /create /tn TaskName /tr TaskRun /sc minute [/mo {1 - 1439}] [/st HH:MM] [/sd StartDate] [/ed EndDate] [{/et HH:MM | /du HHHH:MM} [/k]] [/it] [/ru {[Domain\]User [/rp Password] |System}] [/s Computer [/u [Domain\]User [/p Password]]]
Example to have poolmon run every 30 minutes:
schtasks /create /sc minute /mo 30 /tn "Run Poolmon Every 30 Minutes" /tr C:\runpoolmon.bat /ru system
This command line is included in the attached "AddPoolmonTask.bat". To run this command as displayed here and add a task to the task scheduler that runs Poolmon every 30 minutes, simply run this batch file.
Further information regarding the schtasks command: Schtasks: Management Services
Note: See the following articles for further information regarding this process:
How to use Memory Pool Monitor (Poolmon.exe) to troubleshoot kernel mode memory leaks
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177415
How to find pool tags that are used by third-party drivers
http://support.microsoft.com/kb/298102
Understanding Pool Consumption and Event ID: 2019 or 2020
Understanding Pool Consumption and Event ID: 2020 or 2019 – Ntdebugging Blog
PoolMon Examples
