1) Run the EPM Tool. EndPoint Manager (EPM) Tool
- Option B for Console removal.
- C to continue the un-install.
- This will also remove the agent from the machine.
- Restart the machine.
2) Run the install for the target version again.
- If the machine has .net 4.7 then you will need to run this script. (This is only for 2017.1 and earlier. 2017.3 and newer will not have this issue) Issue: Data Analytics Install Fails With .NET 4.7
- After running this script you will need to reboot the system. ( to reload the registry.)
- In some cases some of the software might be left over so you will want to run this tool to double check that there are not any entries for: Data Analytics, Landesk or Ivanti:
Microsoft fix it tool (This is just in case something did not get removed.) : https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
Click on uninstalling then it will populate a list for you. After each program you run, You need to run the tool again.
3) Run the install software.
4) Then apply any SU udpates.
5) Re deploy the Agent for the machine.