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EPM 2017.3 Core Server setup / installation is failing on the step "Configuring system settings"

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EPM 2017.3 Core Server setup / installation is failing on the step "Configuring system settings"

 

Failed

x red x.pngConfiguring system settings

 

screenshot epm 2017.3 install failed configuring system settings.PNG

 

 

On the target EPM 2017.3 Core Server a log file C:\ProgramData\LANDesk\Log\LANDesk.LANDesk.Common.RunMethod_%DATE%%TIME%.log reports

 

2018-02-26 15:38:12 INFO: Path to assembly: E:\LANDesk\ManagementSuite\.\Install Only Files\IdentityServerConfig.dll

2018-02-26 15:38:12 INFO: Class name: Setup

2018-02-26 15:38:12 INFO: Method name: ConfigureStandalone

2018-02-26 15:38:12 INFO: Arguments

2018-02-26 15:38:12 INFO: Searching assembly for types: IdentityServerConfig.Class1

2018-02-26 15:38:12 INFO: Does class: class1==setup

2018-02-26 15:38:12 INFO: Searching assembly for types: IdentityServerConfig.IdentityServerClient

2018-02-26 15:38:12 INFO: Does class: identityserverclient==setup

2018-02-26 15:38:12 INFO: Searching assembly for types: IdentityServerConfig.Setup

2018-02-26 15:38:12 INFO: Does class: setup==setup

2018-02-26 15:38:12 INFO: Found class?: True

2018-02-26 15:38:12 INFO: Try to run method: ConfigureStandalone

2018-02-26 15:38:12 INFO: Run method: ConfigureStandalone

2018-02-26 15:38:12 INFO: Run method with: 0 parameters

2018-02-26 15:38:12 ERROR: Error running method: ConfigureStandalone Message: Exception has been thrown by the target of an invocation.

2018-02-26 15:38:12 ERROR: Error running method: ConfigureStandalone Message: Configuration file tps.config does not have root <configuration> tag (C:\ProgramData\LANDESK\ServiceDesk\My.IdentityServer\tps.config line 2)

 

 

SOLUTION

 

On the Core Server modified a file C:\ProgramData\LANDESK\ServiceDesk\My.IdentityServer\tps.config -- changed the the tags to <configuration> and </configuration> from <Configuration> and </Configuration> and clicked on the button "Try again".

Setup completed the step "Configuring system settings" successfully and moved on to the next step.


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